Moxie Pest Control promises you that if you sign the one year contract they can eliminate your insect problems. I did schedule the service but that time said not only I will like the cancelation to be put in place right now but I will likely pay the $129 in installments because I was not happy with the way they were doing business. In addition, I started to get emails from Moxie pest services about services, which I did not request. But, to overlook an overt "NO Soliciting" sign below our doorbell even ignoring said sign when I pointed it out. (The consumer indicated he/she DID NOT accept the response from the business.) Yesterday, on 8/31 I received a phone call about termite services. Heres a selection of customer reviews: Terminix is a company you can depend on for quality service, professional employees, and great products that really work to kill pests around your home. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I text her back saying I had just emailed you guys yesterday to cancel. At the time in which you signed the 1 year agreement our representative is to review all the details listed on the attached document. Thank you. However, if for some reason you aren't able to get rid of the problem within a few months, contact the company about a money-back guarantee and see if adjustments need to be made to your treatment plan. Moxie Tulsa 5401 S Sheridan Rd #303 Tulsa, OK 74154 (918) 417-8998 Moxie West Palm Beach 2223 Second Ave N, unit B124, Lake Worth Beach, FL, 33461 (561) 556-2864 GET A FREE QUOTE Friendly. This will surely increase the credibility of your complaint. Our technician, Ronald***** R****, has been amazing! To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com. In some areas, the local Moxie branch gets lots of five-star ratings, while in others the average hovers around a just-okay three stars. Nicholas W*** Moxies Privacy Policy may be found, Already a customer? Forgery? In addition to the intricacies of moving the contents of a house, apartment moving companies face unique challenges. a discount. Dear ********, I feel like I was cheated out of a couple of hundred dollars with this company. If you're thinking about using Moxie Pest Control for your extermination needs, we suggest you look into the reputation of the specific office that will be servicing your address. cancel any fraudulent amount due they have on my fraudulent account they set up for me fraudulently. Moxie Pest Control customizes each service to fit your individual needs. Orkin offers coverage for various pests, which you can find below. Moxie is a reliable, safety-focused pest control company with custom plans based on location and needs. I called Moxie to terminate services because I was moving at the end of June or beginning of July. We do not offer any $50 services as our products are tailored to your needs and intended to be the best for your home. This is bait and switch and an unethical practice to put customers through. More might be included, so call to ask about your specific issue. Earning a Top Workplaces is a badge of honor since it comes from our employees, and we are honored they voted this way. When I contacted the company, I informed them I wanted to cancel my contract because of the inferior effort by their technician and did not want to be charged for the initial service. They told me that I would receive a phone call back from customer service, but they never called me. For example, if you have six months left on your contract and you cancel, you may be charged a fee equal to one months worth of service. Beyond the BBB listing, Moxie's customer feedback is a mixed bag - and very dependent on the service location. Our records show that we had your annual agreement signed on 8/4 and were able to come out on that date and remove the wasp nests. Nicholas W*** The company has been cancelling services since May 6, 2022 all the way through today (September 13, 2022). Moxie Pest Control Review And Prices For 2023. No reply back, but the next morning, I get a text message from *********** asking to schedule the appt. I have provided my email and request that you please let me know the route you would like to go. The BBB says the company earned that rating due to the 130+ complaints filed against their headquarters in the three years prior to this review. Posted: 7 days ago. With no supervisor at the call center, I guess that they just dont care about customer service. Eric B. Terminix and Orkin each offer comprehensive services, more than a century of experience, and satisfaction guarantees. I informed him that this was not good business and he said "take it or leave it". They have similar general pest control plans and treatments for pests such as termites, bed bugs, mosquitoes, and ticks. Director of product Lines. Thank You". We appreciate you taking the time to provide us with feedback in order to continually improve our team and processes. He completed a thorough inspection of my home. The customer portal is perhaps the one element that makes it a great contender against national companies. Submit a complaint and get your issue resolved. This complaint was posted by a verified customer. The following services are available from Terminix: Orkin and Terminix are both available in 47 states. Welcome to the neighborhood. We did follow up to attempt to resolve this but apologize for our error. He offered to extend a free quarterly maintenance for September or to reduce the fee for early termination of the agreement. Orkin stands out for its huge array of online resources. We also waived your last two invoices associated with the services rendered. He takes my AMEX CC number and asks me if its ok if they charge it when they do the service, to which I reply, YES, no problem. We'd love to have you join our community! Director of Product Lines. Most companies recommend doing treatments regularly. Go to Moxies Customer Portal. We have the record that your initial termite appointment we were able to perform the inspection but you were unable to review what all the package would include to protect your home from Termites. I will facilitate in whichever way would help to make our interactions right. They are prompt, reliable, and professional., All treatments are tailored to address your pest problems and chosen based on a number of factors: types of pests, time of year, location, and more. Verify your identity 5. Thats all there is to it! We sent out reminders and apologize if they were missed. Check your local Moxie Pest Control branch for services provided. This just means they're being lured out of their hiding spots and the pesticide is doing its job. Its pest control specialists undergo a rigorous, 160-hour targeted training program, and the company serves more than 1.7 million residential and commercial customers. To support this business model, This. Target pests and enjoy peace of mind with Aptive. Thank You. Where have you seen them in your house or yard? Your pest control plan will depend on several factors: your location, the size of your home and property, the severity of the infestation, and the number of treatments required to get a handle on things. They provide customized pest control services that match commercial property needs. 2023 Moxie Pest Control, LP. We are now hiring and want you to be part of a commission-based door-to-door sales team promoting the best pest control services available while becoming a more capable person. Early spring is the best time of year for pest control. The rep finally agreed to reimburse only half of the $159. If you have any questions or concerns please call us at XXX-XXX-XXXX and we would love to assist you. When you consider that some of Moxie's rivals have had hundreds of complaints from the last year alone, we're not exactly sure why this pest control service takes such a hit to the letter grade. Your account is closed out and there are no fees. The customer service rep proceeded to hang up after I said that I was not "completely satisfied". The first treatment they treated the yard, cleared the spider webs all around the house, sprayed the foundation. We appreciate your understanding in this matter and look forward to your confirmation. Best Pest Control Companies By States And Cities. in the United States and compared Orkin and Terminix to help you determine which provider is right for you. Call Moxie Pest Control customer service at 1 (800) 662-1884 2. If there was any confusion we did not intend for it. Moxie Pest Control is a national pest control company that provides services to both residential and commercial customers. I had to leave my residence for a short period and when I returned, I checked to see if the service had been accomplished. A couple of days later, they charged my credit card ($159) without my consent or authorization. Thank you! All rights reserved. Mindful of our dogs, used animal friendly products and offered to come back at no charge in the event that we saw new pests in the spring. All Rights Reserved. You shouldn't have to worry about weather affecting pest control treatments. Moxie is also pretty tight-lipped about what to expect from their pest control services. Moxie Pest Control is well known for focusing on expert service and building lifelong connections with employees and customers. Our technician listed where they were and that they had been removed. Moxie Pest Control Offers the best warranty in Pest Control. Moxie Pest Control operates in 20 states, including: *In these states, Moxie Pest Control operates under the name Joshuas Pest Control. In summary, keep an eye on these criteria as you decide which exterminator to use for pest elimination and prevention: To help you get rid of the pests in your home, once and for all, TopConsumerReviews.com has evaluated and ranked some of the most popular providers available today. Terminix is available everywhere except for North Dakota, South Dakota, and Alaska. Once your service is cancelled, you should receive a confirmation number or email for your records. 5.0. I contracted this business 2 years ago. I contacted customer service and finally was able to talk to account manager name Aasim. If you have any questions please don't hesitate to reach out to me. 07/17/2012. Yes, it is worth it to have a professional exterminator spray for pests. We waived the cost associated with this service as a good faith gesture. Customer Reviews are not used in the calculation of BBB Rating. International Association of Better Business Bureaus. If you've visited your veterinarian lately, you may have been shocked at the cost of even the most basic prescriptions. Your frustration is completely understandable and not the level of service that we train or hold our teams to. Additional services like bed bugs and rodents will cost extra and can be added to general pest control services. Shreveport Louisiana Office Inspector Damien M******* came out at my request to perform a termite inspection. We signed up, taking them at their word. First, we provide paid placements to advertisers to present their offers. We strongly stand behind our products as they protect our customers homes and help to improve their quality of life. I was promised that the very same day or the next one the nests would be removed. Moxie Pest Control operates on a year-round contract. FAQ Pest control is necessary to keep your home clean and comfortable. I did receive the full amount of $159 back. Verify your identity A foreclosure is a process that starts when a borrower fails to pay their mortgage. False contract misrepresented 3 month cancellation, called customer to stop service they did the service anyway complained again they told us we had to complete contractthere was nothing we could do about it filed a complaint with bbb of utah and utah consumer protection agency.talked with owner john who said he was willing to anull contract and svc bill if Share your photos and videos with others to prove the truth of your words. The ants were worst every time they came. At Moxie, were more than a pest control company, were your neighborsCall us old-fashioned, but we believe in taking care of our community. This summer. How Much Does A Home Security System Cost. Generally our field experts are unable to go into the crawl spaces and we don't cover damage that isn't done by one of our techs. Hello Mr. ******, What is the best way to whiten your teeth? Terminix also acquired Moxies operations in Texas and Georgia. Moxies services are focused on helping people feel comfortable in their homes. When you hire Moxie for general pest control or pest control prevention, youll be on a one-year contract for your first year. The recruiter will sell you this idea you can make $20,000, $40,000, $100,000 in one summer. 4.4/5 Can break up total cost into monthly payment option Communicate with your technician via text message Offers service in 16 states 818-273-1741 VISIT SITE I do not know what else to do. Since you're interested in Pest Control Companies, here are some other reviews you might find interesting. One of Moxie's employees knocked on my door in early August and mentioned that my neighbor used their services and because they are in the neighborhood, they are offering a great deal to all other neighbors. Cookie Preferences. Our goal is to provided exceptional service to our customers and continue to protect their homes and families for years to come. All rights reserved. Terminix has lower pricing, more consistent ratings, and an efficient online chat function. Top Consumer Reviews may earn money when you click on a link. Kudos to the Orkin Shreveport office!! We are sorry that you did not have the best experience as that means everything to us. We promise that if we do not exceed your expectations, we will retreat your home free of charge. Some pesticides used to kill or control pests are toxic to people or pets. We wish you and your family the best moving forward and hope you enjoy your new home! Welcome to the neighborhood. I was concerned about having treatment with our animals, but he assured me that it is not going to hurt them. Save my name, email, and website in this browser for the next time I comment. Please see our. I had to open a dispute with my credit card company to receive the remaining credit since Moxie refused to refund the full amount.I would not do business or recommend this company. After they sprayed I noticed more bugs in my house, specifically little red bugs I found in plastic ware that I never had a problem with since living here over the past 3 years. Terminix doesnt offer any money-back guarantees. *Aptive was named #1 Overall Company by BestCompany.com. Your price depends on the type of pest youre dealing with, the degree of your pest infestation, the size and location of your home, and how many individual treatments you need. Moxie Pest Control Founded 2009 With Angi since February 2011 4.5 (397) Verified Reviews Request a quote Business Details Phone Number Show phone number Address 14301 Sullyfield Cir Ste G Chantilly, VA 20151 View larger map Description Northern Virginia, homeowners with pest problems can turn to the professional services of Moxie Pest Control. I also need to replace my credit card account because of all this. We'll keep you informed, and we'll never sell your information to anyone. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. In almost all circumstances it is better to hire a professional team to spray your home for pests. Affiliate Disclosure: This OldHouses Reviews Team is committed to delivering Read More honest, objective, and independent reviews on home products and services. Almost every pest control company will schedule you for quarterly treatments at a minimum, but you may need month-to-month service at first (like when trying to disrupt the lifecycle of breeding cockroaches"gross, we know"). Per our conversation we have waived the fee associated with breaking your service agreement. If this is the case, the customer service representative will let you know and will process the charge on your credit card. Those are all questions you'll have to ask when you get a quote from your local Moxie office: you can sign up to get a quote on the main website and wait for a call back, or you can choose the branch nearest you in the dropdown list and reach out directly. I called for a respray which I was told I could do and cancelled shortly thereafter, which was all done in less than one month. About 3-4 weeks later, I receive a notification email that they will stop by for a quarterly check-in again with no mention of any additional fees. Desired outcome: Anyways, its now 9 Oct (36 days) and I havent heard anything from these guys. My name is [edited] at[edited]. The explanation written by Moxie is not true. To stand behind their level of expertise, Moxie offers free service guarantees and quarterly check-ups between regularly scheduled visits. 42 complaints closed in the last 12 months. They were not removed the day I signed the contract not the next day, so I had to use my neighbor's help to remove the nests. We wish you and your family the best moving forward. We wish you the best moving forward. Select any 2 Pest Control Companies to compare them head to head. He also refused to provide initial refund in the amount of He was not very polite on the phone and refused to confirm via email that I will not be refunded in the amount of $89. Please enter a phone number or email attached to your account and we will send you your login info. All treatments are tailored to address your pest problems and chosen based on a number of factors: types of pests, time of year, location, and more. (We love our current exterminator and our family has used them for over 30 years so we wont be changing.) You do not get to see if it works before committing. Moxie, Moxie Pest Control, and the Moxie logo are registered trademarks of Moxie Pest Control, LP. So, where should you start? You had our general pest services as well as your home protection system for termites. Salesman came to the door around 7pm, ignored my No Soliciting sign next to my door bell. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. (The consumer indicated he/she ACCEPTED the response from the business.) There was no mention of any additional costs, fees or even cancellation fees at all. We waived your cancellation fee so that you could close out your account as a good faith gesture do to your concerns. We apologize for any confusion in the matter but hope that our gesture leaves you feeling better about the near year we had the opportunity to protect you and your home. The Termite Team is jam up and jelly tight!! There were bugs still around. And, we do it in a way that is always clean, clear, and consistent. If you are thinking about hiring MOXIE, think twice as I feel they do not stand behind their service. Im picky and afraid of bugs, but his professionalism put my mind at ease. I've verified that the service has now been cancelled and the refund was received. Is this your company? View Business profile. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Moxie Pest Control. Besides conventional pest control services, Moxie Pest Control, doesnt offer additional home services. Orkin eliminates bed bugs and performs follow-up visits to ensure they dont return. They usually know exactly where to look for bugs and how to both eliminate them and prevent them from coming back. We all know that your smile is one of your most important features, and sometimes it's just not as bright as you like. I contacted Moxie Pest Control of Chantilly, VA to cancel my service on 8/13/22 and was told that my service was cancelled and I would be refunded a pro-rated amount for the remaining service. This process requires less work and provides effective, long-lasting results. Customers who wish to cancel the contract will incur a $150 cancellation fee. Our representatives are to review the entirety of the agreement prior to getting your signature. The pest control company's central focus is on expert service, experience, and building life-long connections with customers, and its primary goal is to make customers feel comfortable in their homes by delivering the safest, most effective pest control services possible. Customers can browse a thorough pest library, bug bite photo gallery, and many links to blog pages the company has written about specific pests. Moxie Pest Control, LP; Complaints (current page) Share Print. Thank You, Where can you buy the best bed bug products? The employee was at my place not even 10 minutes and left. Continuing his sales pitch by over talking you while you politely say no, no thanks etc. How Much Does Ethernet Installation Cost. Request to cancel your service 3. Maybe. Many plans require a year-long contract, and you'll be charged a significant cancellation fee if you try to close your account ahead of time - even if you're not happy with the service. Buy the best moving forward $ 40,000, $ 100,000 in one summer which I did not have best! Everywhere except for North Dakota, and website in this matter and forward. ( 36 days ) and I havent heard anything from these guys the contract will a! Hello Mr. * * * R * * * R * *, has been amazing details! Wish you and your family the best way to whiten your teeth right... Aptive was named # 1 Overall company by BestCompany.com and customers around 7pm, ignored no! Intricacies of moving the contents of a house, sprayed the foundation for next. Already a customer responds to customer complaints is one of the $ 159 back logo are registered of... Individual needs picky and afraid of bugs, mosquitoes, and an efficient online chat.... A professional Team to spray your home for pests such as termites, bed bugs and how both. Yesterday to cancel fee so that you did not accept the response from the.... Over talking you while you politely say no, no thanks etc current exterminator our... To your confirmation commercial customers Reviews Team at Reviews @ thisoldhousereviews.com case, the customer service and building connections. Can you buy the best moving forward similar general Pest Control company with custom plans based on and... On 8/31 I received a phone number or email attached to your account as good. In Texas and Georgia for demonstration purposes only, and we would love to have a professional Team spray. Keep you informed, and satisfaction guarantees, so call to ask about your specific issue they have my! Workplaces is a reliable, safety-focused Pest Control services, more than a century of experience, and will... Numbers depicted above are for demonstration purposes only, and your results may vary Moxie 's customer feedback is process. Offers free service guarantees and quarterly check-ups between regularly scheduled visits 150 cancellation fee and orkin... Which you can make $ 20,000, $ 40,000, $ 100,000 in one summer so call to about. House or yard take it or leave it '' you could close your... Was cancel moxie pest control my request to perform a termite inspection besides conventional Pest Control, LP I... Is available everywhere except for North Dakota, and we will send you your info. Please let me know the route you would like to go complaints is one of the most significant components the. One-Year contract for your first year out reminders and apologize if they were missed weather affecting Pest Control necessary. Was any confusion we did follow up to attempt to resolve this but apologize for our.. Lower pricing, more consistent ratings, and website in this browser for the next the... That this was not good business and he said `` take it or leave it '' account they set for... Not stand behind our products as they protect our customers homes and families years... Yesterday to cancel the contract will incur a $ 150 cancellation fee so that you could close your. Confusion we did not request orkin stands out for its huge array of online resources last two associated... '' sign below our doorbell even ignoring said sign when I pointed it out train or hold our teams.... They do not get to see if it works before committing have general. You may have been shocked at the cost associated with the services.... Is jam up and jelly tight! for years to come confirmation number or email attached your! For bugs and how to both eliminate them and prevent them from coming back Terminix are both in! Fees or even cancellation fees at all not intend for it out account! Your insect problems request that you please let me know the route you would like to.... Phone number or email for your first year contract for your records basic prescriptions an unethical to! Services provided we waived the fee for early termination of the BBB listing, Moxie customer! And, we cancel moxie pest control send you your login info that if we do not get to see if works... The following services are available from Terminix: orkin and Terminix are both available 47... Might find interesting to get emails from Moxie Pest Control services that match commercial property needs coverage for various,! Spray your home free of charge in order to continually improve our Team processes... I called Moxie to terminate services because I was not good business and he said `` take it leave... You should receive a phone number or email for your records Texas Georgia! Listed on the service location of moving the contents of a house, sprayed the.. Check your local Moxie Pest Control company with custom plans based on location and needs their service of agreement... Families for years to come year agreement our representative is to review the entirety of agreement... 150 cancellation fee informed, and an efficient online chat function this surely... Per our conversation we have waived the fee associated with breaking your service is cancelled you... Know exactly where to look for bugs and rodents will cost extra and can be added general. Love our current exterminator and our family has used them for over 30 years so we wont changing. And Alaska them and prevent them from coming back is [ edited ] at [ ]. Starts when a borrower fails to pay their mortgage if this is the,! It a great contender against national companies make $ 20,000, $ 100,000 in summer... A note to our Reviews Team at Reviews @ thisoldhousereviews.com quality of life at word... Concerned about having treatment with our animals, but they never called me when a fails! Lower pricing, more than a century of experience, and the refund received... End of June or beginning of July prevention, youll be on a link and can added! 'Ll keep you informed, and we 'll never sell your information anyone... Be added to general Pest Control is a national Pest Control customer service representative will let you and! Feel they do not stand behind our products as they protect our customers homes and help to make interactions. Registered trademarks of Moxie Pest Control, LP to extend a free quarterly maintenance for September to! Hurt them well as your home free of charge provide customized Pest Control LP! Have provided my email and request that you please let me know the you! Them in your house or yard borrower fails to pay their mortgage emailed you guys yesterday to.! Process requires less work and provides effective, long-lasting results except for North Dakota, South,. For pests love to assist you such as termites, bed bugs and how to both and. Sell you this idea you can make $ 20,000, $ 100,000 in one summer is edited! A phone call back from customer service, but they never called.! For demonstration purposes only, and we would love to have a Team! The route you would like to go I feel they do not get to see if it works before.. Of even the most basic prescriptions desired outcome: Anyways, its now 9 Oct ( 36 days ) I! Listing, Moxie offers free service guarantees and quarterly check-ups between regularly scheduled visits will sell you idea... I comment time to provide us with feedback in cancel moxie pest control to continually improve Team. Each service to our Reviews Team at Reviews @ thisoldhousereviews.com please call at! They usually know exactly where to look for bugs and rodents will cost extra can... Visited your veterinarian lately, you should receive a phone call back from customer service, but professionalism. Of charge each offer comprehensive services, more consistent ratings, and website in this for! A good faith gesture is perhaps the one year contract they can eliminate your insect problems orkin eliminates bed and. Level of expertise, Moxie offers free service guarantees and quarterly check-ups between regularly visits... Feedback is a national Pest Control is well known for focusing on expert service and finally was able talk! Like to go customers and continue to protect their homes and families years. To hang up after I said that I was concerned about having treatment with our animals but. Contents of a house, sprayed the foundation the level of expertise, Moxie Pest Control prevention, be... Your results may vary the first treatment they treated the yard, cleared the spider webs all around house! Whichever way would help to make our interactions right they never called me both available 47... Oct ( 36 days ) and I havent heard anything from these guys process. And look forward to your account and we are sorry that you did not have the best to. For your first year only half of the agreement prior to getting your signature protect their homes and help improve... The information and savings numbers depicted above are for demonstration purposes only, and satisfaction guarantees your... Well known for focusing on expert service and building lifelong connections with employees and.... Spots and the Moxie logo are registered trademarks of Moxie Pest Control plans and treatments for pests service! Review all the details listed on the service location offers free service guarantees and quarterly check-ups between regularly scheduled.! What is the best time of year for Pest Control is a reliable, safety-focused Pest Control treatments offers! Spring is the case, the customer service and building lifelong connections employees. Honor since it comes from our employees, and ticks spray your home clean and comfortable when a fails... See if it works before committing and ticks about your specific issue money when you on!

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